1. Who We Are

NAU Pte Ltd is a marine claims consultancy registered in Singapore. Our registered address is 10 Anson Road, #33-06A International Plaza, Singapore 079903. You can contact us at jagan@nau.com.sg.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website at nau.com.sg or contact us through it.

2. Information We Collect

We collect personal information only when you voluntarily provide it to us. This happens in two ways:

• Contact Form — when you submit an enquiry through our website, we collect your name, email address, and the content of your message.
• Newsletter Subscription — when you subscribe to the NAU Newsletter, we collect your email address.

We do not use cookies for advertising or tracking purposes. Our website may use basic session cookies required for normal website operation.

3. How We Use Your Information

We use the information you provide solely for the purpose for which it was given:

• Contact form submissions are used to respond to your enquiry. We do not add you to any mailing list without your explicit consent.
• Newsletter subscriptions are used to send you the NAU Newsletter. You can unsubscribe at any time using the link in any newsletter email.
• We do not use your information for automated decision-making or profiling.

4. Third Party Services

We use the following third-party services in connection with data you provide:

• Mailchimp (Intuit Inc.) — our newsletter is managed through Mailchimp. When you subscribe, your email address is stored on Mailchimp’s servers. Mailchimp’s privacy policy is available at mailchimp.com/legal/privacy.
• Hostinger — our website is hosted by Hostinger. Contact form submissions may pass through Hostinger’s servers. Hostinger’s privacy policy is available at hostinger.com/privacy-policy.

We do not sell, rent or share your personal information with any other third parties.

5. Data Retention

Contact form enquiries are retained for as long as necessary to respond to your enquiry and for a reasonable period thereafter for record-keeping purposes. Newsletter subscriber data is retained until you unsubscribe.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Withdraw consent for newsletter communications at any time by unsubscribing

To exercise any of these rights, please contact us at the address below. We will respond within a reasonable timeframe.

7. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss or misuse. Our website is served over HTTPS. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

8. External Links

Our website contains links to external websites including LinkedIn and third-party resources. This Privacy Policy applies only to nau.com.sg. We are not responsible for the privacy practices of external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

10. Governing Law

This Privacy Policy is governed by the laws of Singapore, including the Personal Data Protection Act 2012 (PDPA).