Singapore · Marine Claims COnsultants

We Understand
& Solve Your
Claims Issues

NAU acts as your outsourced claims consultants — expert in Transport Liability, P&I, and Hull & Machinery claims across the Asia-Pacific region.

Explore Our Services Read the Newsletter
Transport Liability Claims
Protection & Indemnity
Hull & Machinery Claims
Cargo & Freight Disputes
Surveyor & Expert Coordination
What We Do

Claims Management Consultants

NAU acts as your outsourced claims consultants. We engage surveyors and experts where required, advising on the best ways to mitigate loss and defend your claim.

01

Transport Liability

Comprehensive handling of cargo claims, freight liability disputes, and multimodal transport issues — from first notice of loss through to final settlement.

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02

Protection & Indemnity

Expert P&I claims management for ship-owners. We work alongside your P&I club to ensure claims are handled efficiently and your interests fully protected.

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03

Hull & Machinery

Specialist H&M claims handling — from initial survey coordination through to final settlement with underwriters, minimising downtime and financial exposure.

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About NAU

When You Have a Problem,
We Understand It

When you have a problem, you need someone who can understand your problem and help you find ways to solve it. NAU Pte Ltd was founded on exactly that principle — deep maritime claims expertise, delivered as a practical outsourced service.

Based in Singapore at International Plaza, we serve ship-owners, operators, freight forwarders, and cargo interests across the Asia-Pacific region and beyond.

About Our Team
Since
2013 Established
30+ Years Experience
11 Arbitration Panels
Our Claims Approach
  • Immediate acknowledgement and assessment of your claim
  • Engagement of specialist surveyors and legal experts
  • Strategic advice to mitigate loss and maximise recovery
  • Regular updates throughout the claims process
  • Economical resolution without compromising outcome
  • Full documentation management and filing
Ready to discuss a claim?

Our team is available around the clock.

Get in Touch

NAU Newsletter

  • Notice of Readiness – 2 (The Sebat and the Return to Orthodoxy)

    The recent English Commercial Court decision in The Sebat (Trans Trade RK SA v Sebat Shipping and Trading Company) confirms a return to the orthodox position that a valid Notice of Readiness (“NOR”) is a prerequisite for the commencement of laytime. Where an NOR is invalid, laytime will only commence if the charterers have waived the defect. Importantly, for there to be a waiver, the charterers must have knowledge of the facts giving rise to the invalidity of the NOR.…

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  • Bill of Lading: Liabilities, Risks and Disputes during Global Conflicts

    Webinar conducted on 21st May 2026 for Association of Multimodal Transport Operators of India (“AMTOI”) on 21st May 2026 – the slides can be viewed here.

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  • General Average – Security

    We had earlier written on the provision of securityi by the various interested parties (which would include the cargo interests) following the declaration of a General Average (“GA”) and will not repeat what has been published earlier. This article will focus on the law and jurisdiction clause provided in the security wordings sought by the Average Adjusters on behalf of Owners. With respect to the GA declared for The Ever Lenient, the Average Adjusters sought security by way of way…

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Ready to Discuss Your Claim?

Our team is available 24 hours a day to assist with enquiries. Whether you have an active claim or need to understand your options, we are here to help.

Send Us A Message
+65 6763 3239 jagan@nau.com.sg Connect on LinkedIn