Singapore · Marine Claims COnsultants

We Understand
& Solve Your
Claims Issues

NAU acts as your outsourced claims consultants — expert in Transport Liability, P&I, and Hull & Machinery claims across the Asia-Pacific region.

Explore Our Services Read the Newsletter
Transport Liability Claims
Protection & Indemnity
Hull & Machinery Claims
Cargo & Freight Disputes
Surveyor & Expert Coordination
What We Do

Claims Management Consultants

NAU acts as your outsourced claims consultants. We engage surveyors and experts where required, advising on the best ways to mitigate loss and defend your claim.

01

Transport Liability

Comprehensive handling of cargo claims, freight liability disputes, and multimodal transport issues — from first notice of loss through to final settlement.

Learn More →
02

Protection & Indemnity

Expert P&I claims management for ship-owners. We work alongside your P&I club to ensure claims are handled efficiently and your interests fully protected.

Learn More →
03

Hull & Machinery

Specialist H&M claims handling — from initial survey coordination through to final settlement with underwriters, minimising downtime and financial exposure.

Learn More →
About NAU

When You Have a Problem,
We Understand It

When you have a problem, you need someone who can understand your problem and help you find ways to solve it. NAU Pte Ltd was founded on exactly that principle — deep maritime claims expertise, delivered as a practical outsourced service.

Based in Singapore at International Plaza, we serve ship-owners, operators, freight forwarders, and cargo interests across the Asia-Pacific region and beyond.

About Our Team
Since
2013 Established
30+ Years Experience
11 Arbitration Panels
Our Claims Approach
  • Immediate acknowledgement and assessment of your claim
  • Engagement of specialist surveyors and legal experts
  • Strategic advice to mitigate loss and maximise recovery
  • Regular updates throughout the claims process
  • Economical resolution without compromising outcome
  • Full documentation management and filing
Ready to discuss a claim?

Our team is available around the clock.

Get in Touch

NAU Newsletter

  • Arbitration: A panacea for Liner Container Disputes?

    Arbitration: A Panacea for Liner Container Disputes? The problem of disproportionate costs: We have consistently advocated arbitration as an effective means of resolving disputes in shipping, particularly in the liner container trade, where many claims are of small or medium value1. One of arbitration’s principal attractions is procedural flexibility: parties can select a procedure that reflects the value, complexity and urgency of the dispute, rather than defaulting to the time and expense of conventional litigation. The fact is that many…

    Read More

  • War and Emergency Surcharges: Who should bear the additional Cost?

    Who bears war and emergency surcharges arising from Middle East and Red Sea conflicts — examining CIF contracts, carrier entitlement under the bill of lading, and how local law can restrict recovery.

    Read More

  • General Average, Explained: An Interactive Walkthrough

    ⚓ General Average, Explained Why does an undamaged cargo owner have to pay for someone else’s loss? An interactive walkthrough of General Average — the maritime law principle where everyone on a voyage shares the cost of a sacrifice made to save them all. Adapted from a training session by NAU’s Jagan. Why? Requirements GA vs PA YAR Rules Worked Example Some Issues The core idea One casualty. One common adventure. One shared loss. Picture a ship carrying cargo for…

    Read More

GET IN TOUCH

Ready to Discuss Your Claim?

Our team is available 24 hours a day to assist with enquiries. Whether you have an active claim or need to understand your options, we are here to help.

Send Us A Message
+65 6763 3239 jagan@nau.com.sg Connect on LinkedIn